Fwd: Access to SilverPlatter via WebSPIRS 4

[Kimberly Parker <kimberly.parker@yale.edu>]

Here's a question for the group.  I got the following from SilverPlatter.
Note, when they say WebSPIRS v.4, they mean the JAVA version. 

The gist is that due to heavy use, the performance on this server is
degrading.  AND if we want to they will send us a new URL which presumably
will get us off this particular server and balance their load a little better.

So the question for us is, have we seen a performance degradation?  If so,
do we find it annoying enough to be willing to change ALL our
java-silverplatter urls?

Finally, they don't mention whether the shift they suggest will in turn
impact our web-silverplatter urls.  If the answer to either of the two
above questions is even somewhat positive, I would need to investigate that
as well.

If I don't hear anything, I will do nothing...

--Kim

>
>We have seen a significant increase in WebSPIRS v4 usage and some
>customers have experienced a decrease in performance.  In order to
>assist those customers and prevent others from experiencing problems, we
>
>have set up new URLs. These new URLs will reduce the load on the current
>copy of WebSPIRS and help us to load balance.
>
>If you are experiencing problems or are interested in making a change
>before problems occur, please contact
>support@silverplatter.com with the following information:
>
>-your name
>-your organization or institution
>-the current URL(s) that you use to access WebSPIRS v4
>-the date that SilverPlatter should disable your existing URL (we
>recommend no more
>than 7-14 days)
>
>We will configure a new URL for you and send it to you in e-mail.
>
>PLEASE NOTE: This change is only for users that access a URL that begins
>with:  http://webspirs.silverplatter.com:8000
>
>
>***************************************************************************
*********************
>
>Please contact technical support (support@silverplatter.com) with any
>questions that you have.
>
>Thank you for your time.
>Julie Oliveras
>Manager, SilverPlatter Technical Support
>support@silverplatter.com
> 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Kimberly Parker
Electronic Publishing & Collections Libn
SML 606 or Med Lib TS
432-0067 or 785-7116
mailto:kimberly.parker@yale.edu