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Fwd: Re: Fwd: strange SilverPlatter experience



Looks like we are going to need to add some fields to our brief display in 
order to prevent this problem.  Anyone want to nominate some fields to 
add?  Or want to suggest we just ignore this problem and keep our fields 
the same?

--Kim


>Date: Fri, 25 Jan 2002 16:30:42 -0500
>From: George Andrade <support@ovid.com>
>Reply-To: support@ovid.com
>X-Mailer: Mozilla 4.79 [en] (Windows NT 5.0; U)
>X-Accept-Language: en
>To: Kimberly Parker <kimberly.parker@yale.edu>
>Subject: Re: Fwd: strange SilverPlatter experience
>
>Dear Kimberly:
>Thank you for directing your inquiry to Ovid Technical Support.
>We have run tests on this problem and decided that it is a bug in Webspirs 
>when
>cross searching databases.  The options to avoid this problem is to set the
>display to full records for the individual user or we can add some other
>default fields to display more of the record. We are sorry for the
>inconvenience.
>
>If you have additional questions or problems, please contact Technical Support
>further.
>
>Sincerely,
>
>George Andrade
>Ovid Technical Support
>support@Ovid.com
>(800)343-0064   (781)769-2599
>Kimberly Parker wrote:
>
> > Wanted to forward on a problem report from one of our librarians who was
> > cross-file searching in Webspirs 5.0
> >
> > Could you please investigate and report back?
> >
> > --Kimberly Parker
> >
> > >Date: Sat, 19 Jan 2002 11:09:08 -0500 (EST)
> > >From: Julie Linden <julie.linden@yale.edu>
> > >To: Kimberly J Parker <kimberly.parker@yale.edu>
> > >Subject: strange SilverPlatter experience
> > >
> > >Hi Kim,
> > >I tried searching a few SP databases simultaneously in WebSpirs5:
> > >International Bibliography of the Social Sciences 2001/01-2001/12
> > >International Bibliography of the Social Sciences 1981-2000
> > >International Political Science Abstracts 1989-2001/12
> > >Sociological Abstracts 1986-2001/12
> > >
> > >My search was: cuba and public opinion
> > >I got 15 results. The first 5 were from IBSS and looked fine. The next 10
> > >came either from IPSA or Soc Abs and don't look fine. Record 6, from IPSA,
> > >says:
> > >This record does not contain any of the fields currently selected.
> > >Choose "Change Display" and specify different "Fields to Display"
> > >It does provide a link to the complete record, and when that is displayed,
> > >it is evident that the record does contain title, source, abstract,
> > >descriptor fields -- so why wouldn't they show up in the complete results
> > >list? A few of the Soc Abs records give the same message. Other records
> > >from Soc Abs don't give that statement, but simply the link to the
> > >complete record and a link to check for library holdings -- which don't
> > >work ("this page cannot be displayed"). One of the IPSA records gives a
> > >full text link to the article in Ebsco Online, and that does work. Doing
> > >the search in IPSA and Soc Abs separately produces results lists that
> > >display properly.
> >
> > -------------------------------------------------------------
> > Kimberly Parker
> > Electronic Publishing and Collections Librarian
> > Yale University Library
> > 130 Wall Street              Voice (203) 432-0067
> > P.O. Box 208240              Fax (203) 432-8527
> > New Haven, CT  06520-8240    mailto:kimberly.parker@yale.edu
> > -------------------------------------------------------------